Everyday Care F.A.Q

When you’re sick, you shouldn’t have to wait a week to see a doctor — and urgent care is an expensive and time-consuming solution. With Southern Primary Care, you can always count on same- or next-day appointments with a provider. If you don’t feel like coming in, you can call, send a message, or speak to a provider face to face with virtual visits through our mobile app. We’ll help you get on your way to feeling better as soon as possible.

General Questions

Do I need to make an appointment with a provider?

After filling out the pre-travel form, we will let you know the recommended follow-up (whether it be to stop in for travel vaccines during walk-in lab hours, to establish care, or to follow-up with a local travel clinic for more specialized needs).

Will my travel service charges be covered by insurance?

Most insurance companies do not cover the cost of travel consultations, so we try to handle the majority of your travel needs via messaging in order to avoid office visit fees.

Coverage for travel clinic charges varies between plans, so we recommend calling your insurance provider to learn more about your specific plan. Routine vaccinations are typically covered by most insurance plans, but many do not cover the cost of travel vaccines or medications. Note that many HSA and FSA plans will reimburse you for these charges. Whatever your situation may be, our team will be happy to help you submit a claim for reimbursement any time it’s appropriate.

When should I get my vaccines?

It takes two weeks to build up immunity after receiving a vaccine, so ideally we recommend to reach out 3 weeks prior to traveling if not sooner.

What should I do if I can't remember if/when I had my previous travel vaccines?

Tracking down your previous records from any outside travel clinics is the best way for our medical team to confirm what vaccines you need prior to your trip. If you’re not able to get a hold of these records, there is not harm in receiving vaccines again – typically your safest course of action is to re-vaccinate.

About Our Services

Some ways we can help
  • Allergies
  • Chest discomfort
  • Colds and flu
  • Cuts, scrapes, and minor injuries
  • Headaches
  • Panic attacks
  • Respiratory infections
  • Sexually transmitted infections
  • Skin rashes, moles, and lesions
  • Sports injuries
  • Travel health
  • Upset stomach
  • Urinary tract infections
Skin health

Whether you’re concerned about a rash, a mole, acne, or almost any other skin condition, Southern Primary Care provides diagnoses, biopsies, and prescription medication when needed. We can even handle lots of skin issues virtually — just use our app to send us a picture. And if you ever need a specialist, we’ll help you see the best dermatologists in town.

 

Sports and musculoskeletal medicine

Woke up with a bad back? Tweaked your knee running? Having pain when you move your shoulder a certain way? Southern Primary Care is the place to turn. We’ll examine you carefully, help you understand what’s wrong, and teach you how to rehabilitate your injury and get back to life as quickly as possible. When necessary, we’ll ensure you get the right imaging studies, pain treatments, and specialist consultations. While our team does include board-certified sports medicine doctors, all of our primary care providers are well equipped to diagnose and treat a variety of sports medicine-related injuries and conditions.

Travel medicine

Going on an adventure to a different country? Our online travel service and recommendations can help prepare you for your upcoming trip. Log onto your patient portal to fill out our travel questionnaire, and a provider will reach out with your vaccine and medication needs. 

Have a Different Question?

Email us anytime

Or call — 478-477-0966

Covid Update

Please Call 478-477-0966 to Schedule a TeleVisit

 

New Clinic and TeleVisit hours:

Mon - Fri 9am - 5pm

Sat 9am -1pm

 

If you have mild or no symptoms,  please stay home.

If you have a moderate cold and/or fever, please call our office.

If you are severely ill with severe chest pain, severe shortness of breath, cannot finish a sentence due to shortness of breath or high fever over 104 please call 911.

If you are over 65 or have other risk factors for severe diseases, like COPD, Asthma, please avoid going out in public.

 

Please Call for Appointment: 478-477-0966 Please check back for updates on this situation.

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