Children and Family F.A.Q

For all the parents who’ve missed an entire day of work to make it to the pediatrician. Who’ve turned to message boards to diagnose a 3 a.m. stomach bug. And who want the absolute best care for their children with less waiting, more communication, and easier access. There’s a new way to take your family to the doctor.

Southern Primary Care is real life care for real families — designed to fit your schedule, your needs, and your parenting philosophy. From same-day appointments that start on time to video visits with providers who listen, we make getting exceptional care for your whole family as painless as possible.

General Questions

What should I expect from a pediatric visit?

We’ve built a positive and collaborative wellness home for you and your family. When you walk into our office, you’ll be greeted by one of our friendly team members, who can help you coordinate your family’s healthcare, including your in-office visits, camp or school physicals, and specialist referrals. You’ll spend your entire visit with a board-certified family provider who can care for your entire family.

Our providers are eager to build strong and lasting relationships with their patients. They want you to feel comfortable sharing your parenting experiences during visits, emailing them questions, and calling our practice for questions about something as sudden as a fever or as routine as a well check.

How do I register my baby for pediatric care before they're born?

We’ll collect whatever information you have, but don’t worry if your baby doesn’t have a name yet — we’ll update the chart with any new information after they’re born.

Within a day after your baby is born, give us a call to book their first appointment. The first well visit with your baby’s provider is typically scheduled for three days after your baby leaves the hospital. Remember to budget extra time to get out of the house with a newborn, and please bring any records and hospital discharge information.

What additional support do you have for new patients?

In addition to traditional pediatric care and our support team is here with consulting sessions to help our members with a range of feeding solutions, including breastfeeding, breast pumping, bottle feeding, and weaning. Families love their personalized approach, and the appointments are typically billed through insurance.

Can I see the same provider as my child?

Yes, our family medicine provider can see everyone in the family. Choosing one provider for the whole family offers greater convenience and a more holistic healthcare experience. Your provider will have an understanding of your family’s health history and values to better treat you and your kids. 

What is Southern Primary Care's stance on vaccines?

We strongly support and follow the routine childhood vaccination schedule put forth by the Center for Disease Control (CDC), American Academy of Pediatrics (AAP), and American Academy of Family Physicians (AAFP). It is our professional opinion that immunizing your child fully and on schedule is important in keeping your child healthy and preventing devastating diseases. We welcome questions about immunization to help parents navigate any confusion around vaccines.

About Our Services

Some ways we can help
  • Well-child visits
  • Newborn to teen health
  • School, camp, and sports forms
  • Routine vaccinations
  • Colds and flus
  • Ear aches
  • Fevers and illnesses
  • Allergies and asthma
  • Guidance around sleep and potty training
  • Lactation and bottle feeding support
  • Rashes and skin issues
  • Minor injuries
  • Behavioral issues
  • Concussions
  • Chronic conditions
  • Growth and nutrition

Have a Different Question?

Email us anytime

Or call — 478-477-0966

Covid Update

Please Call 478-477-0966 to Schedule a TeleVisit


New Clinic and TeleVisit hours:

Mon - Fri 9am - 5pm

Sat 9am -1pm


If you have mild or no symptoms,  please stay home.

If you have a moderate cold and/or fever, please call our office.

If you are severely ill with severe chest pain, severe shortness of breath, cannot finish a sentence due to shortness of breath or high fever over 104 please call 911.

If you are over 65 or have other risk factors for severe diseases, like COPD, Asthma, please avoid going out in public.


Please Call for Appointment: 478-477-0966 Please check back for updates on this situation.

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